From the moment I walked in, throughout the procedure- the staff made both my daughter and I feel very comfortable. So much so that I have decided to make the switch and move my entire family to this practice.
I have had some traumatic dental experiences in my day. Forgive me for saying so, Dr. B., but I was terrified of coming back to you or any other dentist. I hadn’t found a trustworthy, caring dentist since my trauma experience. I cannot say enough good things about this practice. 1) the office staff is always nice, scheduling, friendly, accommodating, and helpful with billing questions. 2) the dental assistants and hygienists are professional, gentle, prompt, and attentive. 3) the doctors are cost-sensitive, sensitive suggesting procedures that might be uncomfortable. For my recent office visit they simply went above and beyond to accommodate my schedule—which I would not normally expect. I would have expected them to ask me to reschedule but they went out of their way to make it work. Thank you so much for your practice and your dedication to your patients. I’m sticking with you—even though I have moved 30 miles away.
We have been with New Smiles for 4 years until we moved a year ago. Our family of four was under their care. Staff is great, friendly and very helpful and so is Dr. B. Even our small kids loved this place and loved going to see the dentist.I appreciate the honesty, and explanations I get when I need them. Even though we moved further away, it made me come back recently.
Firstly I want to say the staff were honest, helpful and all supporting. They want the best for you and try their best to give you the best quality care. I haven’t seen a dentist in a long time and was nervous for the judgement. They were sympathetic and gave me all the options that were helpful and great to hear. I would say the weekends are busy because they have so many people come but they were fast to call my name. The dentist was kind and I will definitely come back !